Photo verification tips

Photo and screenshot verification works well when your proof is predictable. A few habits make it near-frictionless.

Use a consistent source

When you set up a proof goal, you describe what your check-in will show: "a screenshot of my MyFitnessPal daily log," "a photo of me at the gym," "my step counter." The AI checks each submission against that description, so it works best when you send the same kind of proof each time. Pick one source and stick with it.

Photos of a screen are fine

You do not need a native screenshot. A phone photo of your smartwatch, your treadmill display, or another device's screen is accepted as proof, as long as the relevant information is readable.

Make the details readable

For app screenshots, capture the screen that shows the number and the date. For Calories goals specifically, the AI reads the values and verifies the date matches today, so screenshot your tracker at the end of the day you are logging.

When you are unsure, send it anyway

Verification is designed to give you the benefit of the doubt. An ambiguous submission is far more likely to pass than to be flagged, and a failure requires the system to be confident. If something does not pass, you will know why, and you can send a better shot or dispute the decision.

If the AI gets it wrong

Dispute it from the Fines page. The fine is held while we review, we respond within 24 hours, and if we got it wrong we waive it. See Disputing a fine.

Update your proof description as life changes

Switched gyms? New tracking app? Edit the goal's proof description so the AI knows what to expect. It takes seconds and prevents mismatches. See Editing a goal.